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HomeHosting Customer Support

Customer Support Alternatives

You are unique and we want to provide a support channel that fits your personality. You will find that support is allways nearby when you work with our Control Panel, whether you want it to be graphical, in text, or personal.

Contextual help

Right beside each function in the Control Panel is a help button for that particular task. Check it in the Control Panel Demo »

Video Tutorials

Right beside each function you also find the related Video Toturial that explains how to operate this particular task.

Frequently Asked Qyestions

Our FAQ section currently contains 193 informative articles organized in 22 categories where you can find detailed instructions regarding everyhing from how to use redirects, migrate a Joomla website, or how to apply advanced DNS-settings. Check it in the Control Panel Demo »

Fast 24/7 Personal Support

You are always very welcome to contact our support staff by posting a Support Request in the Control Panel. Your support ticket will always be answered within an hour, but usually within a few minutes. Our avarage respone time is less than 20 minutes.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Check your server status If you would suspect that there is a problem with the server where your account is hosted, please check Server Status here »